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PBX Vs VoIP: Making sense of today’s business phone systems

Over the past few years, VoIP has become increasingly a part of people’s vocabulary. It has been described as an easy and cost effective way to stay in touch with your business network and is used to improve internal call flow. However, before VoIP, analog PBX systems were the go-to business phone systems.

The PBX is more closely related to the traditional analog phone system, relying on the presence of large equipment and complex cabling. It was also not as cost effective as maintenance and long distance fees add up to costs, and expansion took time. PBX is still used today for business communications, but consumers are quickly realizing that this technology is down to VoIP.


Some would say that PBX systems are more reliable than VoIP systems because of VOIP’s reliance on Internet connections. This may have been true a few years ago, but as technology has evolved rapidly over the past few years, VoIP has made it easier to handle these emergencies with call forwarding features.

VOIP is actually used to run your internet connection but failing to implement this strategy which includes backup of endpoints allows you to receive calls on any mobile device with or without internet or electricity Allows you to continue so that your customers can reach you whenever they need it, regardless of your contact status. .


If you’re running a business, you’ll want to take any chances to save on costs, so investing in a business phone system that can reduce your monthly phone bill should be wise. With a traditional analog PBX business phone system, the initial cost can be significant when you assume equipment and installation costs as well as maintenance and long distance fees that can become significant over time. Are

Implementing the VoIP business phone system is known to relieve the stress of monthly bills because there is practically no cost in setting up the system. If you already have IP Business Phones in your office, all you need to do is implement your system, which is usually a few minutes once all the documents and ports are complete. It won’t take long, and you’ll be ready. No time to call.

Even if you don’t have the proper phone hardware, you can find business phones for sale at great prices that cover most budgets. Aside from hardware and service, there are no maintenance fees or long-distance fees.


Like most business owners, you plan to expand your business. Even if you don’t have an immediate plan to grow your business, internal expansion is on every business owner’s mind. With the traditional PBX, the expansion also means more cables, hardware purchases, and additional maintenance costs.

With VoIP Business Phone System, adding extensions is easy and affordable. With some providers, it’s all about getting in touch with a preferred agent and alerting them to the changes they want to make to their system. Some hardware may be required if you are adding a physical phone, but it will not increase the cost level of a traditional PBX.

Improvements to the PBX phone system over time

Today, as we know, before this technology, businesses used reception boards to hire receptionists and secretaries to physically connect communication lines to their desired destinations. By the 1990s, VoIP was gaining popularity with the ability to exchange voice data on other devices, such as PCs. Move fast towards today’s communication methods and we are surrounded by endless ways to stay in touch with each other at our fingertips. In an effort to modernize business communications, the traditional analog PBX phone system is becoming more and more cloud-based, evolving into what is known as IPPBX and hosted PBX. Now, there is no need for more equipment because this communication technology is going to the cloud.

If you are still not sure that VOIP is the best option for you and you want to continue using your traditional PBX phone system, use VOIP through your traditional PBX phone system. IP can be used. This hybrid option can also reduce your costs and transform the communication system into a newer system.

Ready to upgrade to VoIP phone system?

If you are looking for a modern VoIP phone system, be aware that VoIP and IP PBX have become similar technologies, and it is up to the provider’s standards to make the most of these communication methods. With the rapid development of multi-channel communication tools and devices, it is easy to get lost in the new feature and endless list of features, but always remember the needs of your specific VoIP phone system and the value that your new communication strategy It can bring longevity to your business. And development.